TRRAIN Retail Awards, touted to be world’s first and only retail customer service awards, concluded recently in Mumbai, India on February 27, following the Retail Leadership Summit 2019.
Front-end retail associates working across the retail business, in categories like Apparel, Specialty Stores, Department Stores, Malls and QSRs, were recognised for their work.
A total of 126 brands sent in 170 nominations from 17 states and 87 cities across India. Awards were given away to 18 employees.
Naresh NK, Big Basket, Bengaluru; Vaishak K, Shoppers Stop Ltd., Bengaluru; Sanjay Reddy, Marks & Spencer, Mumbai; Aju Allesh, Levi’s, Kochi; Pawan Kumar, Manyavar, Begusarai; Vikash Kumar, Global Desi, New Delhi; Yadhu Krishnan, Lifestyle, Kochi; Pramod Kumar Shetty, Ample Technologies Pvt. Ltd., Panjim; Hemant Bandkar, Big Basket, Mumbai; Jatavath Ravinder, Wonderla, Hyderabad; Anu Ponnan, Tanishq, Kochi; Soumen Kangsa Banik, Tribhovandas Bhimji Zaveri (TBZ), Kolkata; Asha Shah, Manubhai Gems Pvt. Ltd., Mumbai; Sana Khan, Chumbak, Mumbai; Ruban V, Fastrack, Chennai; Fazaloor Rehaman Yettinagudda, Domino’s Pizza, Dharwad , Arti Gupta, Simran Sahni’s Health Zone, Lucknow, and Raju K, Wonderla Holidays Ltd., Bengaluru were awarded.
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BS Nagesh, Founder, TRRAIN and Inceptor TRRAIN Retail Awards said, “The success of the retail industry critically hinges upon front-end retail associates who deal with and delight millions of customers every day. The idea of recognising customer service excellence has forayed into the international retail as well. This year we are looking forward to recognising more stories at the WDSF in Tokyo.”
Retail CEOs such as Ajay Kaul, Everstone Capital (ex-Jubiliant Foodworks), Anuj Puri Anarock; Gaurav Mahajan, President, Apparel, Raymond; Lalit Agarwal, CMD, V-Mart; Manish Mandana, CEO, Being Human, Nivedita Nanda, CHRO, Kaya; Rahul Mehta, President, CMAI, Rahul Vira, CEO, Skechers, South Asia; Rakesh Biyani, Future Group , walked the ramp in Anita Dongre designer wear.