Reliance Retail has announced the appointment of Gaurav Kapil as Senior Vice President and Business Head, marking a notable leadership addition as the company continues to strengthen its growth engine. In his new role, Gaurav will oversee business strategy and operations, playing a pivotal role in driving scale, efficiency, and long-term value across the organization.
With over two decades of experience spanning retail, e-commerce, and consumer services, Gaurav brings a strong blend of strategic insight and operational depth. He has led complex, consumer-facing businesses and is widely recognized for building agile, high-performance teams while delivering operational excellence at scale.
Prior to joining Reliance Retail, Gaurav served as Chief Operations Officer at OneAssist Consumer Solutions, where he was instrumental in strengthening operations and customer-centric initiatives. His earlier leadership stints at Craftsvilla, Snapdeal, and Flipkart further sharpened his expertise in managing large marketplaces, optimizing supply chains, and enhancing customer experience.
Gaurav’s appointment reinforces Reliance Retail’s focus on experienced leadership to support its ambitious expansion plans. His proven ability to drive sustainable growth and execute at scale is expected to add significant momentum to the retail major’s ongoing journey in shaping the future of India’s retail landscape.